Closset - Bag & Backpack hook

Where are Canussa products manufactured?

All our accessories are ethically and responsibly crafted by artisans in the Valencian
Community (Spain).

What does vegan fashion mean?

Vegan fashion refers to clothing, accessories, and footwear made without any materials
of animal origin or derivatives thereof. At Canussa, we use synthetic or natural materials
of plant origin that mimic the characteristics of animal-based materials, such as high-
quality recyclable high-quality microfiber with maximum resistance certified by Oeko-
Tex, as well as material made from persimmon and palm tree waste, both sourced from
the Valencian Community.

What does "vegan leather" mean?

The term "vegan leather" is not entirely accurate; rather, it should be referred to as
"vegan alternative to leather." Nonetheless, in both cases, it denotes materials that
resemble leather but are not of animal origin. At Canussa, we use high-quality
recyclable high-quality microfiber with maximum resistance certified by Oeko-Tex, as
well as material made from persimmon and palm tree waste, both sourced from the
Valencian Community.

What material is used for the lining?

For the lining of our products, we use Seaqual, a fabric made from high-quality polyester
thread derived from recycled materials, including post-consumer plastic bottles and
plastic collected from the ocean, thereby contributing to preserving natural resources
and keeping the oceans cleaner. Furthermore, this fabric holds GRS certification.

How does Canussa minimize its carbon footprint?

At Canussa, we reduce our carbon footprint by opting for local suppliers and
manufacturing in Spain, specifically in the Valencian Community, further decreasing
emissions. For every product sold, we plant a tree in collaboration with One Tree
Planted.

What does it mean to be a B Corp?

Canussa has been a B Corp company since June 2022 with a score of 102.4, well above
average. Our B Corp certification ensures that our impact is positive on social and
environmental standards, while also strengthening our policies and alliances.

What is Canussa Lab?

CANUSSA LAB is Canussa's space for innovation in the circular economy. This is where
we explore new ideas and solutions to promote a future aligned with the principles of
circularity.

How long will it take to receive my order?

You will receive your order within 2 to 6 business days, depending on whether you
choose standard or express shipping.

Is there a minimum order quantity?

No, there is no minimum order requirement. You can order any quantity that best suits your needs.

Is there an additional cost for shipping?

Shipping costs depend on the size, weight, and destination of the package. The best way to get an accurate quote is to contact us via email at info@canussa.com.

How do I manage an exchange?

You can contact our customer service team via email at info@canussa.com. Corporate gifts that have been customized with a logo or design cannot be returned or exchanged unless they have a defect, imperfection, or similar issue. For eligible items, you may return them within 14 days of the shipping date for an exchange or refund.

Can I request different sizes, colors, or designs for the products offered?

Yes, for our laptop sleeves and cardholders we can offer different sizes, colors, and designs to suit your preferences.

Are the products washable?

To properly care for the products, it is recommended to clean them with a damp cloth
and store them protected in the supplied dust bag.